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Terms of use


Terms of use for clients

If you register as a client and use Wordy, you agree to comply with and be bound by the following terms and conditions of use for clients, which together with our Privacy policy govern Wordy's relationship with you in relation to this website.

The term ‘Wordy’ or ‘us’ or ‘we’ or ‘our’ refers to the English company Wordy Limited as the owner of the website ‘wordy.com’ whose registered office is Second Floor Cardiff House, Tilling Road, London NW2 1LJ, England. Wordy Limited is registered with the UK government register of UK companies under company number: 07443366.

The term ‘client’ or ‘clients’ or ‘you’ refers to you as the client of our editorial services.

The term ‘copy-editor’, ‘proofreader’, ‘editor’ or ‘editors’ refers to our partner(s) offering editorial services to you through our website.

The term ‘content’, ‘document’, ‘text’ or ‘job’ refers to any written material you send to Wordy for editing.

The term ‘work’ refers to the text from you that has been edited by a copy-editor.

The term ‘copy-editing’, ‘proofreading’ or ‘editing’ refers to the work done by editors.

Wordy may change these terms by updating this page. You should check this page from time to time to ensure that you are happy with any changes. These terms are effective from 3 June 2016.

The use of this website is subject to the following terms of use:

1. Services

Wordy is a real-time service that lets you add professional, human copy-editing and proofreading to everything you write. It is essential to us that you know what to expect, and copy-editors know what to deliver.

When sending content to Wordy, you receive an instant price quote. The quote includes checking and correcting the grammar, spelling, punctuation, consistency and textual structure. All quotes are non-binding.

Copy-editors work from a standardised set of guidelines that describes in detail the process by which all documents are edited.

Any content created by the copy-editor as part of the copy-editing process will become the copyright of the client.

2. Payment

When you place an order on Wordy, the payment is transferred to a dedicated holding account. Payment does not accrue interest while in holding. All payments are made in either EUR, USD or GBP and are exclusive of customs duties and other taxes apart from UK VAT.

You have four days from the next business day to evaluate, accept or claim a re-edit. The payment is not credited to Wordy before your acceptance of the job.

3. Funds and refunds

Wordy does not offer any refunds if you haven't used Wordy's editing or rewriting services after purchasing a plan. Wordy will only offer to refund jobs that have been processed on Wordy and only to your Wordy account. Funds in your Wordy account cannot at any given time exceed $2,000.

4. Copy-editing

Copy-editing of your text includes checking the grammar (correction of all grammatical errors), spelling (correction of all spelling errors), punctuation (correction of all punctuation errors), consistency (imposing a consistent style) and textual structure (ensuring that the structure is well organised). Copy-editing does not include development (any writing apart from ensuring consistent structure), rewriting, ghost-writing or critique or evaluation of the text.

5. Delivery and deadlines

All dates and times provided for the delivery of the content are approximate, and based on previous orders of the same size. Wordy cannot be held liable for any loss or damage caused by a later delivery time than the approximate one.

6. The copy-editor's right to refuse the job

Upon acceptance of the text, the copy-editor has the right to refuse the job if it doesn't meet the standard that makes it possible for the copy-editor to complete the job. This also includes when the copy-editor discovers that he or she cannot carry out the job to an acceptable standard for whatever reason. If the copy-editor refuses the job, you will be notified via email, and your payment reimbursed.

7. The clientʼs right to refuse the work

When copy-editing has been completed, you have four days from the next business day to evaluate, accept or claim a re-edit. If you fail to do so, you are deemed to have accepted the work.

If you do not accept the work, you can claim a re-edit, stating your explicit reasons for doing so. When claiming a re-edit, you must have made no changes to the content, and addressed all notes and comments from the copy-editor. If you fail to provide a reason for your refusal of edited text, you are deemed to have accepted the work.

If you claim a re-edit, the copy-editor will do the re-edit at no extra cost to you.

If you do not accept the re-edited content, and your claim is legitimate and supported by substantive proof, your payment will be reimbursed, and the copy-editor will not receive any payment.

8. Confidentiality

Wordy acknowledges that copy-editors may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all Wordy copy-editors shall agree to work under a non-disclosure agreement by using the service. The non-disclosure agreement can be found in full in Wordy's Privacy policy.

Please note: With extremely sensitive material you should think twice before sending it to Wordy. Wordy cannot be held liable for the leaking of any material in any shape or form by copy-editors.

9. Liability

Though we strive to provide an excellent service with an outstanding product, we will in no way be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Wordy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. It is the clients' responsibility to safeguard any original material sent to Wordy.

Though Wordy keeps both original and edited documents with every order history, Wordy cannot be held responsible by the copy-editor or the client for any loss of data on the website. The client is solely responsible for any obscenity, blasphemy, racism, plagiarism and reproduction of copyrighted material.

10. Contact

If you have any questions or concerns about these terms and conditions, contact us at legal@wordy.com.

11. Agreement

These Terms of use constitute an agreement between you and Wordy. You are agreeing to be bound by the Terms of use, which together with our Privacy policy govern Wordy's relationship with you in relation to this website and its services.

12. Governing law and venue

This agreement is governed by the laws of England.

Any dispute arising out of or in connection with this agreement, including any disputes regarding its existence, validity or termination, will be settled by arbitration arranged by English Arbitration in accordance with the rules of the arbitration procedure adopted by English Arbitration and in force at the time when such proceedings are commenced.

Terms of use for copy-editors

If you register as a copy-editor and use Wordy, you agree to comply with and be bound by the following Terms of use for copy-editors, which together with our Privacy policy govern Wordy's relationship with you in relation to this website.

The term ‘Wordy’ or ‘us’ or ‘we’ or ‘our’ refers to the English company Wordy Limited as the owner of the website ‘wordy.com ‘ whose registered office is Second Floor Cardiff House, Tilling Road, London NW2 1LJ, England. Wordy Limited is registered with the UK government register of UK companies under company number: 07443366.

The term ‘copy-editor’, ‘copy-editors’, ‘editor’, ‘editors’ or ‘you’ refers to you as the independent self-employed provider of editorial services to our clients through our website — see section 2 below.

The term ‘client’ or ‘clients’ refers to the client(s) of our editorial services.

The term ‘content’, ‘document’, ‘text’ or ‘job’ refers to any written material sent to Wordy for editing.

The term ‘work’ refers to the text that has been edited by you, the editor.

The term ‘copy-editing’, ‘proofreading’ or ‘editing’ refers to the work done by you.

The use of this website is subject to the following terms of use:

1. Services and payments

Wordy is a real-time service that adds professional, human copy-editing and proofreading to a client's text. It is essential to us that clients know what to expect, and you know what to deliver.

When sending a document to Wordy, clients receive an instant price quote. The quote includes checking and correcting the grammar, spelling, punctuation, consistency and textual structure. All quotes are non-binding.

Editors work from a standardised set of guidelines that describes in detail the process by which all documents are copy-edited — see section 5 below.

2. Editors' employment status

It is a requirement when registering as a copy-editor with Wordy that you are an independent self-employed provider of editorial services. As a registered copy-editor, you will not be employed by Wordy but will only acquire work through Wordy.

3. Your account

You can access all your personal information that we collect online and maintain your account after signing in. Here, you can also modify, add, or remove any of your personal information.

Your account is also where you can track your earnings, accept open orders, deliver orders, view order details and much more.

4. Payment

When a client completes an order on Wordy the payment is transferred to a dedicated account for holding. Upon your acceptance and subsequent delivery of the order, the payment is credited to your Wordy account. Note, the client has two days from the next business day to evaluate, accept or claim a re-edit. The payment is not credited to you before the clients' acceptance of the job.

Wordy transfers payments to your account on the second Tuesday of each month. You can see your account balance and modify your banking details in your account.

Due to the cost of bank transfers the minimum amount payable to you is not less than EUR 50. If this minimum amount is not reached in a particular period, Wordy is entitled to carry the amount due to you to the next period and so on, until the minimum amount is reached.

The credit balance on your Wordy account does not accrue interest.

All payments are made in the European Union currency, the euro (EUR), converted to your local currency at the rate of the day. Payments are exclusive of customs duties and other taxes apart from UK VAT.

5. Copy-editing

Copy-editors acquire jobs on Wordy on a first come, first served basis. When a client sends a document to Wordy, he or she is prompted to choose a category for the type of text as well as to provide a short brief for the editor. All Wordy copy-editors can access this information, and on the basis of it choose whether to accept the job.

All copy-editing must be done in accordance with Wordy's style guides.

Copy-editing of a client's text includes checking the grammar (correction of all grammatical errors), spelling (correction of all spelling errors), punctuation (correction of all punctuation errors), consistency (imposing a consistent style) and textual structure (ensuring that the structure is well organised). Editing does not include development (any writing apart from ensuring consistent structure), rewriting, ghost-writing or critique or evaluation of the text.

6. Delivery and deadlines

All dates and times provided for the delivery of the document or text are approximate. Wordy cannot be held liable for any loss or damage caused by a later delivery time than the approximate one.

7. The copy-editor's right to refuse the job

Upon acceptance of the text, you have the right to refuse the job if it doesn't meet the standard that makes it possible for you to complete the job. This right also holds if, during a job, you discover that you cannot carry out the job to an acceptable standard for any reason. If you refuse the job, the client is notified via email, and the client's payment reimbursed.

8. The Wordy editor’s code of ethics

Wordy editors adhere to a high ethical standard. That means they always strive to provide the highest standard of service, offering educated and well-considered edits and responding quickly, clearly, and courteously to client queries and concerns.

Wordy editors will only accept jobs they believe to be within their sphere of competence. If on closer examination an editor finds he or she does not have the skills or knowledge needed to complete a job to the highest standard, the editor will return the job or seek guidance.

A Wordy editor may refuse to edit material he or she finds personally offensive for any reason. Once he or she has accepted a job, however, the editor must provide the highest level of service, regardless of his or her feelings about the ideas presented in the work. At no time will a Wordy editor insert his or her beliefs into the author’s work, by modifying text or through marginal comments, or offer commentary that is argumentative or denigrating to the work.

Some kinds of work are by nature outside our ethical code. Wordy editors will not:

  • Provide content editing on university or school assignments, though they will happily provide a light-handed standard edit.
  • Provide editing for materials that are clearly intended to be deceptive or fraudulent or that appear to be intended to support illegal activities.

Editors should report jobs that appear to fall into these categories to Wordy Support.

9. The client's right to refuse the work

When copy-editing has been completed on a document, the client has two days from the next business day to evaluate, accept or claim a re-edit.

If the client does not accept your work, the client can claim a re-edit by you, stating explicit reasons for doing so. The client must have made no changes to the document, and addressed all of your notes and comments.

If the text is sent back to you for re-editing, you will re-edit the text at no extra cost to the client.

If the client does not accept the re-edited work done by you, Wordy will inform you of the client's reasons for the refusal. If the client's claim is legitimate and supported by substantive proof, the client's payment will be reimbursed, and you will not receive any payment.

10. Recruiting copy-editors for Wordy

In recruiting copy-editors for Wordy, we make use of a series of tests to determine editors' proficiency in grammar and spelling, command of English, ability to spot inconsistencies, and awareness of ambiguities and textual structure. Also, we ask for and check editors' credentials, including their professional experience, formal qualifications and training. The tests are copyrighted by Wordy and must not be distributed by any means or in any form.

11. Confidentiality

Wordy acknowledges that copy-editors may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all Wordy editors agree to work under a non-disclosure agreement by using the service. The non-disclosure agreement can be found in full in Wordy's Privacy policy.

12. Liability

Though we strive to provide an excellent service with an outstanding product, we will in no way be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Wordy takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

13. Contact

If you have any questions or concerns about these terms and conditions, contact us at legal@wordy.com.

14. Agreement

These Terms of use constitute an agreement between you and Wordy that you are agreeing to be bound by our terms of use, which together with our Privacy policy govern Wordy's relationship with you in relation to this website and its services.

15. Governing law and venue

This agreement is governed by the laws of England.

Any dispute arising out of or in connection with this agreement, including any disputes regarding its existence, validity or termination, will be settled by arbitration arranged by English Arbitration in accordance with the rules of the arbitration procedure adopted by English Arbitration and in force at the time when such proceedings are commenced.

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